HACHETTE UK PRIVACY POLICY
Our Policy
Orchard
Books policy is to act in accordance with current legislation and to meet
current best practice on the internet with regard to our use and handling of
personal data. Our aim is to be responsible, relevant and secure when using
your personal data.
Collection and use of
personal data
We may
need to know your personal details including your name, address and email
address to provide you with information or reply to your queries. We may also
collect and process data about you if you purchase any books through Orchard
Books and/or if you enter any competition run by or in association with Orchard
Books.
We may
use such personal data to provide you with details of matters that we feel may
be of interest or use to you. You can opt out of receiving further information
of this nature from Orchard Books by sending an email with the subject NO
INFORMATION to ad@hachettechildrens.co.uk
On our
public website, we do not log personal data via cookies, and we do not link any
of your personal data with third parties to build our customer demographics.
Sharing personal data
We do not
give out any of your personal information to third parties except as set out
below.
We
reserve the right to release personal data when we believe that release is
appropriate in order to comply with the law, or to enforce our terms and
conditions, or to protect the rights, property, or safety of Orchard Books, our
group companies, our customers, or other third parties.
We do not
sell personal data about our customers to third parties. However, we may
release personal data if we acquire any new businesses and/or sell all or part
of our business.
Protection of personal
data
We will
take all reasonable precautions to ensure that all the personal data that you
have submitted via the website remains confidential. As required by the Data
Protection Act 1998 we have strict security procedures regarding the storage
and disclosure of personal data. Orchard Books (www.orchardbooks.co.uk) is a
secure site with firewall protection, and all commerce via the site is
protected using 128-bit SSL encryption.
Your rights and
responsibilities
You have
the right to access the personal data which we hold about you and to have any
errors corrected.
It is your
responsibility to ensure that we have correct contact information. This will
enable us to provide you with the best service possible.
If at any
time you wish your personal data to be completely removed from all our systems,
or if you just want to update any personal data we have about you, please send
an email to ad@hachettechildrens.co.uk or write to the address below.
Privacy Support
Please
contact us by any means if you are in any way unhappy and we are sure we can
resolve any problems or issues you may have. If you are not satisfied with our
response you may wish to contact the Information Commissioner at www.ico.gov.uk
Orchard Books
338 Euston Road
London
NW1 3BH
Company number: 3701589
A member of Hachette UK
Tel: 020 7873 6000
Fax: 020 7873 6024